Charges and Peak Periods

Vehicle Booking System (VBS) Tariff

View the Business Landside Update and Annual Adjustment of Vehicle Booking System (VBS) Service Charges - 1 September 2023 to 31 August 2024 announcement.

Bank holidays will be treated as normal weekdays, with peak times applicable to charges below.

VBS Charges

ITEM

CHARGE 

Off-Peak Booking

Free

Peak Booking

£5.56

Weekend Booking charge: Sat 12:00-18:00 / Sun 07:00-19:00

£14.63

VBS Premium Container Listing (per container)

£0.23

VBS Non-Conformance Charge ▫

£55.65

Passenger in cab charge

£146.39

Annual Terminal Awareness Course (3 year period) Year 1: £50.00 / Year 2: £35.00 / Year 3: £35.00
Replacement Driver ID Card ●£42.12

Vehicle Euro IV and Euro V Emission Charge ◊

£50.00

Electric HGV Credit ͌

+£10.00

Terminal Damage Administration Fee (per instance) 

£278.25

▫ VBS Non-Conformance Charge: - common examples: No vehicle has arrived within the VBS booking time, driver departs Terminal within 60 mins of arrival without completing transactions, seal check not completed

● Charge for Replacement Driver ID Card

▫ Annual Terminal Awareness Course – Drivers to undertake with multiple choice test – 3 year period, on 4th year the 3 year period will recommence with a higher charge for year 1 to allow for new functionality enhancements

◊ Charge for high emission vehicles

͌  Electric HGV Credit – haulage company who made VBS bookings will receive credit.